COURSE LIST

Shown below are some of the courses we offer. We design courses to meet your specific requirements, so if you don't see what you need here, talk to us and we'll work with you to come up with the best training solution for you.

Where a full course schedule is available, click the screen icon to view the schedule online, or right-click the list icon and "save as ....." to download a copy of the schedule in Word .doc format.

Course Title	View schedule	Download schedule
Age Diversity
Appraisal and Interview Skills
Assertiveness
Bereavement
Bullying and Harassment
Communication and Business Skills
Coping Strategies
Confidentiality
Customer Care
Dealing with Angry, Hostile or Difficult Customers
Dealing With Conflict
Disability Awareness
Domestic Violence Awareness
Drug and Alcohol Awareness
Enjoying Learning
Equality and Diversity
Fundraising
Handling Disclosures
Induction For New Staff
Influencing Skills
Interpersonal Skills
Leadership and Motivational Programmes
Leadership and Motivational Programmes for Women
Managing Stress
Presentation Skills
Running Effective Meetings
Report Writing
Time Management
Team Building and Motivation
Train the Trainer

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